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‎10-20-2018 05:44 PM

HP Recommended
Product: hp spectre x2 detachable
Operating System: Microsoft Windows 10 (64-bit)

I am using Hp spectre x2 detachable. My laptop shut down automatically and when I turned it back on, it showed the selected boot device failed. Press" Enter" to continue. When I press enter, it shuts down. I have checked my hard drive for failure and all the test passed. I cannot go to system recovery as well. Please help!!!

1 person had the same question
3 REPLIES 3

‎10-20-2018 05:51 PM

HP Recommended

Hi:

 

If the recovery didn't work and the hard drive test passed, the only suggestion I can offer would be to try clean installing W10 by using the Media Creation Tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

You will be given the option to create a USB installation flash drive ( you will need an 8 GB flash drive for this).

 

The software will work with the W10 product key in your notebook's BIOS and automatically activate once you are connected to the internet.

 

Then you can install the drivers and available software from your notebook's support page.

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‎10-21-2018 02:44 AM

HP Recommended

Thanks for the reply. i did what you have suggested, created the ISO system image in USB but the laptop couldnt read the file or USb. Any other soulution will be very helpful. thanks

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‎10-21-2018 07:01 AM

HP Recommended

You're very welcome.

 

Unfortunately, I don't have any other suggestions for you to try.

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