Thermal Shutdown - Spectre x360 late 2019

[StarfirePrime]

Hello -

I have a late 2019 Spectre 13".  Still using the factory Windows 10 install and still on BIOS F.10.  I experienced thermal shutdown after setting the HP Command Center to Performance Mode.  When a heavy load is on the system, I may get a shutdown, but I don't notice the fans cranking up high.  It's almost as if the fan control lags the thermal ramp up.  So I set the system back to "HP Recommended".  However, this evening when unattended and the CPU started to work on background tasks, the laptop experienced another thermal shutdown.  I do believe that the cover was closed (working through a dock).

Using HWInfo I see that the four different Thermal Profile modes in HP Command Center set the PL1 and PL2 Power Limits are set to

Performance Mode :  PL1 Power Limit W :   PL2 Power Limit W

HP Recommended  : 18 : 42  (18)

Performance : 29  :  51

Comfort :  8.5 :  8.5

Quiet  : 15  :  30  (15)

This isn't the first time I checked these values.  Recently, the PL2 power limits have changed.  The older values are in parenthesis.  I expected that the higher limits were responsible for the shutdown in Performance mode, but I'm concerned that It is happening in HP Recommended mode. 

I don't know what changed to set the higher PL2 limit values.  I assumed these were in the BIOS (which I haven't changed), but I'm guessing this is not the case - perhaps the HP Command Center app (?)

Anyway - I can't have the laptop shutting down on me while I'm working - and I do want to use performance mode.  I don't mind if the fan spins up, but I don't have control over the fan speed.

Are there any additional tools to control the thermal parameters?  BIOS updates that offer more control?

Thanks!

EDIT:

Although I accepted the generic help solution below, soon after I posted BIOS F.13 was available from HP's support site.  The Changelog mentions improvements to thermal control.

We'll see...

[Riddle_Decipher · Accepted solution]

@StarfirePrime I'm afraid the fan speed is system managed and cannot be controlled as such, that said, if the device is shutting down on its own, here's what should fix the issue:

If Windows suddenly shuts down without warning, it might be caused by one of several issues.
A BIOS update can also resolve the issue: click here for steps.

Follow the steps in this section, in order, to run a hardware test to identify any issues with the device:

Install the latest version of the HP Hardware diagnostics (UEFI) on your device using this link: Click here for details

• Hold the power button for at least five seconds to turn off the computer.
• Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
• On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
• Click Extensive Test.
• Click Run once, or Loop until error.
• While the test is running, the time remaining and test result for each component display on the screen.

If a component fails a test, write down the failure ID (24-digit code) for when you respond back to us.

P.S: Welcome to HP Community 😉

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.