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- HP Community
- Notebooks
- Notebook Boot and Lockup
- This version of BIOS is not compatible.

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07-08-2020 01:01 AM
"This version of BIOS is not compatible.". It means that HP is selling false updates. I downloaded Insyde BIOS Update F.20 Rev A from official Hewlett Packard, official site of the company by Bill Hewlett and David Packard, the update was for AMD CPUs, I downloaded that F.20 one, my current UEFI BIOS version was F.15, It showed "This version of BIOS is not compatible." What does it mean, if it didn't showed the error, my PC would not have been able to boot especially at the time of COVID Crisis, I need it desperately.
Current BIOS Ver.:- Insyde H20 F.15, Downloaded Update:- Insyde H20 F.20 Rev A for AMD Processors, Proc.:- AMD A-10 4655M with Radeon HD 7620G GPU:- AMD Radeon HD 8670M. RAM:- 8GB. Please tell what may have caused this issue.
Solved! Go to Solution.
Accepted Solutions
07-10-2020 12:46 PM
@godfa ther_as48 I have gone through your Post and I would like to help
Try updating this BIOS version : click here to download and let me know if it works
If the issue persists, please download and run the HP Support Assistant from this Link: Click here
HPSA will automatically look for the latest available drivers, BIOS and Firmware for your Notebook
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Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
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Click Check for updates and messages to scan for new updates.
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Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
-
Click the update name for a description, version number, and file size.
-
Select the box next to any updates you want to install, and then click Download and install.
P.S: Welcome to HP Community 😉
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us,
have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
07-10-2020 12:46 PM
@godfa ther_as48 I have gone through your Post and I would like to help
Try updating this BIOS version : click here to download and let me know if it works
If the issue persists, please download and run the HP Support Assistant from this Link: Click here
HPSA will automatically look for the latest available drivers, BIOS and Firmware for your Notebook
-
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
-
Click Check for updates and messages to scan for new updates.
-
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
-
Click the update name for a description, version number, and file size.
-
Select the box next to any updates you want to install, and then click Download and install.
P.S: Welcome to HP Community 😉
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us,
have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.