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‎06-27-2021 06:59 AM

HP Recommended
Product: Elitebook 840 G3
Operating System: Microsoft Windows 10 (64-bit)

After enable tpm , i turn on my laptop showing this (below image). How should i do now ? 

20210627_175010.jpg

Category:
8 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-27-2021 10:10 AM

HP Recommended

Yes I know that is China language showing but I am using English language by default. After enable tpm that's message showing in China. 

I have tried to enter bios menu but failed only showing this, tried to recovery bios (press and hold win+B button and then power button) not wok .

Do you know any solution? 

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1 person found this reply helpful
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3 REPLIES 3

‎06-27-2021 10:00 AM

HP Recommended

@Sabbirshahid 

This is an English language forum -- I doubt anyone here knows how to read any of that.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎06-27-2021 10:10 AM

HP Recommended

Yes I know that is China language showing but I am using English language by default. After enable tpm that's message showing in China. 

I have tried to enter bios menu but failed only showing this, tried to recovery bios (press and hold win+B button and then power button) not wok .

Do you know any solution? 

1 person found this reply helpful
Was this reply helpful? Yes No

‎06-27-2021 01:11 PM

HP Recommended

@Sabbirshahid 

Unfortunately, no.  If you can't get into the BIOS setting either by pressing the Esc key repeatedly, or by pressing F10 repeatedly, there is no way to reset the BIOS.  And since this chip is soldered to the motherboard, you also can not simply pop it out and put in a replacement.



I am a volunteer and I do not work for, nor represent, HP
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