Trouble on start-up.

[Amani5576]

When I boot, the blue windows sign shows up in the center of the screen with dots circling underneath it. Underneath these dots, it says "Preparing Automatic Repair". It takes about 5 mins until the entire screen is bright blue with a gigantic sad face formed from a colon and a bracket. Right below this, it says, "Your PC ran into a problem and needs to restart. We'll restart for you."

Below this message is a QR code on the far left. On the right of this QR code is a message written in smaller text than the previous saying,"For more info about this issue ad possible fixes, visit https://www.windows.com/stopcode "

It says that i should give this info: "Stop code: DRIVER PNP WATCHDOG"

[WAWood]

@Amani5576

Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do on THIS forum.

That said, the community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/

Good Luck

[Amani5576]

Thank you so much for that method, I will try it and see how it goes.

I was given a Failure ID and I'm wondering whether this would help with solving my issue.

 Failure ID: Q0931V-0009B5-XD7X6J-61CU03