Turning it on

[Sooner_Fan1976]

My laptop will not turn on when it is unplugged the Charging LED light will go to blue to flashing orange when I push the power button but when I plug it in the light will be a solid blue and I notice when my charger cord is plugged in but my power brick is cold not warm at all could my charger cord be the culprit 

[Raj2111]

HI @Sooner_Fan1976 

Welcome to the HP Support Community

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

To assist better:
May I have the exact name of the model of the product? Refer to this document for steps to find the product details.

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Could you please elaborate in detail?

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj
 

[Sooner_Fan1976]

My HP laptop is a ProBook 6550b as we all know that electricity generates heat because on my power cord my power brick is cold not warm could this be the cause 

[Raj2111]

Hi @Sooner_Fan1976 

Welcome to the HP Support Community
 

Thank you for your reply,

Yes , the power cord might be the issue if its not turning warm while plugged in, I would request you to check with different power adapter.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj
HP Support