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Locked

‎09-28-2023 02:59 PM

HP Recommended
Product: HP Pavilion 15.6 inch Laptop PC 15-eh1000 (2H5A7AV)
Operating System: Microsoft Windows 11

I turned on my laptop and got an overheating BIOS message for about 2 seconds and then it disappeared before I could do anything. Now the screen won't turn on whenever I turn my laptop on and it automatically turns off after about 2 minutes so I know it doesn't fully boot up. The charging and power LEDs work fine and it detects when the hinge closes. I also hear the fans running fine.

I've tried:

  • Power resetting
  • Power drain (disconnected the internal battery, hold the power button for a few seconds, then reconnected the battery)
  • Powering to BIOS and BIOS Update (nothing displays and still auto-shuts down)
  • Connecting to an external monitor
  • Reseated the memory modules

I'm out of ideas on how to debug this so any help would be great

1 person had the same question
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