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‎10-18-2025 05:04 PM

HP Recommended

Hi, recently when I was trying to open the laptop, the power button got stuck and I had to reposition the daughterboard which is the one with the usb c and sd card reader. I wasn't able to properly remove the ribbon cable as I forced the cable to be removed without unlocking it first. Now I think the problem lies with the ribbon cable in which my laptop won't turn on now. Does anyone have any other alternative to turn the laptop on or where can I buy the ribbon cable part here in the Philippines?

Thanks

1 REPLY 1

‎11-26-2025 03:50 AM

HP Recommended

Hello Pyo1,

 

Thanks for reaching out.

You can contact HP Support from the below link so you can share us with more details and we can investigate further on this.

 

https://support.hp.com/ph-en/contact

 

Regards,

Sharun

I am an HP Employee. Although I am speaking for myself and not for HP.
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