• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
HP Recommended
HP Spectre x360 Convertible Laptop PC 14t-ea000 CTO

USB boot is not working.  Made a boot USB from the internet.  System shows a repair message

1 REPLY 1
HP Recommended

@scoot0024, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

If your HP Spectre x360 14 Convertible Laptop PC is showing a repair message and failing to boot from a USB, it might be encountering an issue related to the BIOS or the boot configuration. Here's a step-by-step guide to resolve this:

Check USB Drive:

  • Ensure that the USB drive is properly created and formatted for booting.
  • Verify the bootable USB drive using another computer to confirm it functions as intended.

BIOS Settings:

  • Restart the laptop and enter the BIOS setup (typically by pressing F10 during boot-up).
  • Check if the USB boot option is enabled.
  • Set the USB drive as the first boot device in the boot sequence.

Update BIOS:

Recovery Tools:

  • If the system does not boot into Windows, you may need to use Windows recovery tools.
  • If you don’t have installation media, consider creating a new bootable USB using Microsoft’s Media Creation Tool.

Troubleshooting Error Code:

  • If the error mentions a missing or corrupt file such as File:\windows\system32\ntoskrnl.exe, you might need to perform a system repair using a valid Windows installation media.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.