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- Unable to Find Fingerprint Option in PC Manager – HP ZBook 1...

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04-05-2025 09:15 PM
I have an HP ZBook 15 G3 workstation laptop, and I am unable to find the fingerprint option in PC Manager. I have checked the settings and searched for the feature, but it seems to be missing. Has anyone experienced a similar issue or knows how to resolve this?
04-05-2025 10:11 PM
It is optional. Did you buy the Fingerprint option with your machine otherwise you need to install the following parts
- Fingerprint reader board (includes bracket, cable, and double-sided adhesive) part number 850151-001
- The fingerprint reader bracket is available in the Bracket Kit, spare part number 848232-001
and install to your machine.
The following manual may help https://h10032.www1.hp.com/ctg/Manual/c04956181.pdf
( Read pages: 11, 19, 22, 23, 60)
Regards
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04-05-2025 10:58 PM
Thank you for your response!
I’m not sure if my device actually came with the fingerprint feature. How can I check if it’s already built into my HP ZBook 15 G3, or if it’s something I need to install separately?