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HP Recommended
HP 15-BE012TU Laptop
Microsoft Windows 7 (64-bit)

I am unable to install windows 7 in HP 15-BE012TU Laptop (bios). 

 

It give this error: "A required CD / DVD drive device is missing. If you  have a driver floppy disk, CD, DVD, or USB flash drive, please inser it now."

 

What I am doing: 

1. Installing windows 7 using USB

2. Tried in all three USB, did not work. Same error message

3. Lagacy Support - Enabled, and Secure Boot - Disabled

4. Can not find option: USB3.0 configuration in Pre-OS under System Configuration tab is setup menu (f10). 

 

Please help. 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

To install from pendrive you are going to need to create windows 7 drive with usb 3.0 drivers on the drive. Intel has a tool to create such a drive from windows 7 

 

https://downloadcenter.intel.com/en/download/25476/Windows-7-USB-3-0-Creator-Utility

 

how to use:

 

https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

 

Hope it helps,

David

View solution in original post

4 REPLIES 4
HP Recommended

Hi,

 

To install from pendrive you are going to need to create windows 7 drive with usb 3.0 drivers on the drive. Intel has a tool to create such a drive from windows 7 

 

https://downloadcenter.intel.com/en/download/25476/Windows-7-USB-3-0-Creator-Utility

 

how to use:

 

https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

 

Hope it helps,

David

HP Recommended

@iomare, Thank you so very much. You are life saver. It worked nicely. Take care!

HP Recommended

Your welcome.

 

Let me know if you need any further help.

 

All the best,

David

HP Recommended

Very simple solution is there

 

the problem is win7 doesnt have usb 3.0/3.1 drivers. but it do have dvd drive's driver

 

install windows win 10 first ( or you can remove your hard drive and do below stuff with a sata to usb cable )  

if you dont want to create partion create a device driver dvd

Create a partion t end of the drive that mean it should be at your end of ssd/hdd

copy all drivers to that - because you wont have usb ports and internet connectivity ( you have to install drivers )

now create a windows 7 DVD disk not usb

install using it dont delete partion eariler you have created 

after installing windows 7 you wont have any usb ports or internet connectivity install drivers from 

earlier created partion or created dvd - then all devices including usb ports will be working

thats all

 

but i things when using the win 7 laptttop gets heat . and battery remaing time also gets reduicng

so i have rolled back to win 10

if you want you can try

 

 

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