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- Unable to access BIOS due to a forgotten Administrator Passw...

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03-18-2024 03:26 AM
Running Windows 11 PRO on a HP Pavilion Laptop 15-cs000, BIOS mode is UEFI, and no CMOS battery. I am unable to access BIOS due to a forgotten password. Any assistance would be nothing less than greatly appreciated.
03-18-2024 10:01 AM
BIOS access does not use the Admin password -- as that is for Windows access (unless you manually changed it to match the Windows password).
You should have written it down -- as we have no way of accessing or recovering it, nor do you NOW.
BIOS (and Power) passwords are encoded into the firmware of the motherboard and we have no access of any kind to that. Changing such a password requires completely replacing the motherboard with a new one that does NOT have a password encoded into the firmware -- and that usually costs a LOT more than simply replacing the computer.
I wish we could help you -- but we can't, since we have no way from here to verify ownership of any computer.
Therefore, according to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Sorry -- we are unable to assist you with that.
I am a volunteer and I do not work for, nor represent, HP
03-29-2024 10:26 PM
Fair enough, I had the same problem with my Acer and it was just a matter of inputting a wrong password 3x and it would produce a 10 digit code, which I then went to an Acer site and used the 10 digit code to produce a different code that unlocked it for me. Unfortunately on my HP it works the same way minus getting the 8 or 10 digit code. Ahh well, my own fault, appreciate your time, Thank You