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HP Recommended

Receiving this failure Id q0bq7x-89p9s1-xd7x7f-60v703

1 REPLY 1
HP Recommended

Hi:

 

The error code reported, Hard Disk 1 Quick Test Failure, means the hard drive needs to be replaced and the operating system reinstalled.

 

Consult the service manual for your specific model notebook for the hard drive removal and replacement procedure.

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