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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Unable to enter BIOS

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05-19-2017 08:29 AM - edited 05-19-2017 08:36 AM
Hello
I have a HP ProBook 4540s which currently has windows 8 installed.
I want to install windows 10 (full installation not upgrade).
I was having problems in removing the restore partition so I entered the BIOS using the Esc key then entering the BIOS settings and enabling legacy mode.
On saving the changes and rebooting the computer I used the Esc F9 key to display the boot options which displayed prior to my making any changes. But this doesn't work.
The message that I get on the screen is
Boot Device Not Found
Please install an operating system on your hard disk
Hard Disk - (3F0)
F2 System Diagnostics
For more information, please visit: www.hp.com\go\techcenter\startup
Instead, the system now automatically enters the HP PC Hardware Diagnostics UEFI page and no matter which keys I press both during boot and after the above screen apears I am unable to return the the boot menu.
I have trawled this forum and man others to try to find a solution with no success as all suggested solutions do not seem to work.
I would appreciate any help that you could suggest.
Thank you in advance for your assistance.
05-21-2017 03:30 AM
Hello,
Thank you for posting in the HP Support forum.
3F0 error appears due to the Secure Boot/Legacy mode misconfiguration in BIOS. You should enter the BIOS to fix the problem. And you should not delete your restore/recovery partition because doing so might render your PC unbootable.
There must be some way to enter Esc/F10 again - I have tested this scenario of yours on 2 HP PCs and it worked fine during my tests. Note , it is F10 that you need, not F9
Completely turn off the PC
Press the power on button and doing so immedially start hitting the Esc button (like tap-tap-tap) with energy. 🙂
Or try hitting F10 directly. PC should boot into BIOS. You should either restore BIOS settings to default (load defaults and save) or just touch the Secure boot settings
*** HP employee *** I express personal opinion only *** Joined the Community in 2013