Unable to re-enable Optane volume after disabling it in BIOS

[toogee]

I have a HP Laptop model 15-da0117nl.

I had some problems and I disabled the optane volume in the BIOS.

This is the picture before disabling it: 

The problem now is that when I try to re-enable it, I can't find any option to mount the optane volume again as you can see in this other picture:

I already upgraded to the latest BIOS version that by the way has no other options reguarding the SATA controller that could help to solve this problem.

Is there any other way to enable again the optane volume?

Thanks

[Raj1788]

@toogee

Welcome to the HP Support Community

Let's try restoring Defaults in BIOS.

This document pertains to HP Notebook PCs using UEFI BIOS.

1. Backup and save important information on your computer, and then turn off the computer.

2. Turn on the computer, and then click F10, until the BIOS opens.

3. Under the Main tab, use the up and down arrow keys to select Restore Defaults.

   Figure : Restore Defaults

   

4. Select Yes.

   Figure : Load Defaults

   

5. Under the Main tab, use the up and down arrow keys to select Save Changes and Exit.

   Figure : Save Changes and Exit

   

6. When prompted, click Yes to save changes and exit.

   Figure : Click Yes

   

Keep me posted, hope this helps you out!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

[toogee]

Already tried to restore default bios settings but it didn't work.

I'm stuck in the situation depicted in the second image that i posted earlier.

[Raj1788]

@toogee

Let's try Recovering the BIOS using the below link:

Click on this link: https://support.hp.com/in-en/document/c02693833 and follow the instruction.

Keep me posted, how it goes!

Have a great day!

Cheers:)

[toogee]

What am I supposed to do in this page?

because that's the page that is opening when I click the link

[toogee]

I'm sorry I had a problem with my browser that didn't open the webpage correctly.

I managed to open the page and the I tried the recovery BIOS procedure that you suggested but the problem is not solved: I'm still unable to remount the optane volume.

[Raj1788]

@toogee

Appreciate all your efforts, 

This could be a possible hardware issue with the computer.

I would personally suggest you contact our HP Support for one on one interaction. 

Please use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: www.hp.com/contacthp

Step 2. Sign in / sign in as a guest

Step 3. Enter the product number or select to auto detect

Step 4. Scroll down to "Still need help? Complete the form to select your contact options"

Step 5. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

Keep me posted on further assistance. Hope that helps! 

Have a great day ahead!