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waynelcross
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Message 1 of 2
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Unable to see disk when re-installing windows

HP Recommended
Hp Spectre x360-15df1008ca
Microsoft Windows 10 (64-bit)

any idea if there is a driver somewhere for the NVME

1 REPLY 1
Paul_Tikkanen
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

I know that happens with the 11th gen core processors, but I didn't think you would run into that issue with the 10th gen core processors.

 

See if this works...this is the method to install W10 on PC's with the 11th gen core processors...

 

See the info at the link below.

 

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

 

Here is the link to the driver you need...

 

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

 

18.0.3.1148

 

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111660.exe

 

There is another thing I don't understand in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

 

When I ran through the steps, I don't get an Extract to option when I right click on the file.

 

So, if you have the same issue, download and install the free 7-zip file utility from the link below.

 

The 2nd file at the top of the page is for 64 bit.

 

7-Zip (7-zip.org)

 

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp111660), and copy that folder to your USB flash drive, and continue with the instructions.

 

 

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