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I tried to boot the computer this morning but it won't turn on. When i press the power button it starts blinking together with a period of about 5 seconds with the wifi and the mute lights. Immideatly after the power button turns of the led light near the charger ports turns on and stays on light for 2 seconds. If i plug in the charger the white light near the charger port blinks indipendently stying on for 5 seconds, turns off and immideatly on again.

 

I looked for similar problems in the comunity and tried to emulate their solution:

  • I unplugged the battery and the charger, pressed the power button for 20 seconds and then plugged the charger only. When pressing the power button but all the situation descried repeats itself. 
  • I tried to unplug and plug again pressed win+B for 4 seconds and while that pressed the power button, but the results were the blinking lights described.

Please someone help me with this. 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Ciro_28 

 

Thanks for stopping by the HP community. A very good day to you.  I reviewed the post. I will be delighted to assist you here.

 

Commendable diagnosis, superb troubleshooting and splendid description of the issue before posting. Hats off to you on that score. 

 

Click here HP Notebook PCs - Computer beeps or a light blinks during startup | HP® Support to identify the notebook light or beep code pattern and troubleshoot accordingly.

 

 

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

1 REPLY 1
HP Recommended

Hi @Ciro_28 

 

Thanks for stopping by the HP community. A very good day to you.  I reviewed the post. I will be delighted to assist you here.

 

Commendable diagnosis, superb troubleshooting and splendid description of the issue before posting. Hats off to you on that score. 

 

Click here HP Notebook PCs - Computer beeps or a light blinks during startup | HP® Support to identify the notebook light or beep code pattern and troubleshoot accordingly.

 

 

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.