Unexpected BIOS password

[VoSlavyPleti]

After downloading new BIOS version on my laptop (Insyde F.52, 02.05.2019) I have got a password on my BIOS that I have never set. I need an answer how to delete this password, or SMC.bin file.

[Riddle_Decipher]

@VoSlavyPleti Welcome to HP Community!

Click here to perform a harder reset on your device

If the issue persists, after the above steps, try the below:

1. Turn off the notebook.

2. Plug the notebook into a power source using the power adapter.

3. With the notebook off, press and hold the Windows logo key  and the B key at the same time.

      NOTE:

   On some notebook models, it might be necessary to press and hold the Windows logo key  and the V key.

4. While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key  and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).

   The HP BIOS Update screen displays, and the BIOS update begins automatically. This might take several minutes, and you might hear additional beeping sounds.

   • If the HP BIOS Update screen does not display, repeat the previous steps. If the issue persists after repeating the steps, skip to the next step to Download a replacement BIOS file.

   • If the Power light turns off, the notebook has turned off because the Power button was held too long. Repeat the previous steps, making sure to hold the Power button for 2 to 3 seconds only.

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

(By the end of this article all the issues should be resolved)

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

[VoSlavyPleti]

Thank you for your advice, but it have not hepled yet. I still have the password I have not set on my BIOS. I need another advice, please.

[Echo_Lake]

@VoSlavyPleti

Thank you for posting back. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically and flash the BIOS password issue. 

HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.