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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Unknown password appeared since bios reset

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04-26-2024 02:28 AM
Hello, I have an HP Probook 650 G1 and since a BIOS default reset it has a password. I have tried several times to reset the bios with several methods and I come here to contact me because I still cannot reset it. Although this question partially violates rule 4d, I still ask because now booting to the hard drive is now disabled and I have to make do with boot keys that limit the speed and storage capacity of the computer. Thank you for your answers.
04-26-2024 10:55 AM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
For cases related to BitLocker issues, please contact Microsoft Support.
Regards,
MayS