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‎05-21-2022 06:26 AM - last edited on ‎05-21-2022 08:26 AM by Retired

HP Recommended
Product: HP Notebook - 15-g274nr (ENERGY STAR)
Operating System: Microsoft Windows 8.1 (32-bit)

I am password locked out of my laptop I'm trying to factory reset  I don't know how to do that it says to create a windows media recovery  or can I just bypass the password log in I just need to be able to get into my laptop how can I do that

Category:
1 REPLY 1

‎05-21-2022 08:26 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
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