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‎10-29-2024 01:24 AM

HP Recommended
Product: HP EliteBook 8770w Base Model Mobile Workstation

Hello,

Thanks for the reply, but that doesn't help.

I have been unable to contact support through regular channels.
When I enter my email address in the pop-up, it says "Enter a valid email address" in red, even though I'm already logged in to my HP account with that address.

I also tried the AI chat assistant (hahaha), which sent me round in an endless loop.

I am looking at a new laptop, as my Elitebook is now very old but has been stellar, but frankly, with support like this, it won't be an HP!

Please advise.

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