Up laptop stuck on loading screen

[Daniel12561]

How can I fix my hp pavilion laptop when it’s stuck on the hp boot up screen

[Hawks_Eye]

Hi @Daniel12561 

Welcome to the HP Support Community! We're here to help you get back up and running.

If your HP Pavilion laptop is stuck on the boot-up screen, it could be due to a variety of reasons such as hardware issues, corrupted files, or software conflicts. 

Here are some steps to troubleshoot and resolve the issue:

Perform a Hard Reset:

• Disconnect all external devices (USB drives, printers, etc.) and remove any peripherals connected to the laptop.
• Shut down the laptop.
• Remove the battery (if it's removable) and disconnect the power adapter.
• Press and hold the power button for about 15 seconds to reset the hardware.
• Reconnect the battery and power adapter, then turn on the laptop.

Check for Hardware Issues:

• Ensure that any removable components like RAM or hard drives are properly connected.
• If you recently installed any new hardware components, remove them to see if the issue resolves.

Boot into Safe Mode:

• Turn off the laptop completely.
• Turn it on again and press the F8 key repeatedly before the HP logo appears to enter the Advanced Boot Options menu.
• Select "Safe Mode" and press Enter.
• If the laptop boots into Safe Mode, it may be a driver or software issue. You can uninstall recently added software or drivers to see if that resolves the problem.

Perform a System Restore:

• If Safe Mode is accessible, perform a system restore to revert the laptop to a previous state before the issue occurred.
• Go to Start > All Programs > Accessories > System Tools > System Restore and follow the prompts.

Run Diagnostic Tests:

• Restart the laptop and press the F2 key repeatedly to enter the System Diagnostics.
• Run the memory test and hard drive test to ensure there are no hardware issues.

Check BIOS Settings:

• Incorrect BIOS settings can cause boot issues. Access the BIOS by pressing F10 during startup.
• Ensure that the boot order is correct, with the hard drive as the primary boot device.

Repair or Reinstall Windows:

• If none of the above steps work, you may need to use a Windows recovery disk to repair or reinstall the operating system.

Let me know how it goes. 

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Take care, and have an amazing day!

Regards, 

Hawks_Eye