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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Updating bios but required pAssword

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05-22-2021
04:29 PM
- last edited on
05-23-2021
07:12 AM
by
MatheusH
hi hp support team,
I have a probook by name hp 645 G1 (Amd A6 5350m).
Serial key:[Private information removed]
Product number: G4Z16EC#ABU
I'm trying to update my bios using hp support assistant after successfully dowloading & installation of bios then it's required restart after i restart it ask for bios password,
What to now I don't what the password is.
I would be really thankful if any would like to help me.
Stay safe ,stay blessed,stay happy
05-23-2021 07:13 AM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
HP Support Community Moderator