cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Rockyking
New member
2 0 0 0
Message 1 of 2
391
Flag Post

Updating bios but required pAssword

‎05-22-2021 04:29 PM - last edited on ‎05-23-2021 07:12 AM by Retired

HP Recommended
Product: Hp probook 645 G1
Operating System: Microsoft Windows 10 (64-bit)

hi hp support team,

I have a probook by name hp 645 G1 (Amd A6 5350m).

 

Serial key:[Private information removed]

Product number: G4Z16EC#ABU

I'm trying to update my bios using hp support assistant after successfully dowloading & installation of bios then it's required restart after i restart it ask for bios password,

 

What to now I don't what the password is.

 

I would be really thankful if any would like to help me.

 

 

Stay safe ,stay blessed,stay happy

 

1 REPLY 1
MatheusH
Retired
Retired
2,483 2,463 32 169
Message 2 of 2
Flag Post

‎05-23-2021 07:13 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP.
HP Support Community Moderator
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation