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Traveler-655
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Message 1 of 2
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Flag Post

Upon start up requests administrator and/or power on password

‎01-22-2021 10:04 PM

HP Recommended
Product: HP Notebook 8207
Operating System: Microsoft Windows 10 (64-bit)

Upon start up screen requests an administrator and or power on password .  I must turn the power on and off until I see the HP logo and it connects to windows log on.

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎01-26-2021 10:27 AM

HP Recommended

@Traveler-655

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Could you please share the picture of the password screen?
  • Are you able to sing into your computer?
  • Did you make any changes on the settings of your PC prior to the issue?
  • When was the last time it worked fine?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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