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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Upon start up requests administrator and/or power on passwor...

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01-22-2021 10:04 PM
Product: HP Notebook 8207
Operating System: Microsoft Windows 10 (64-bit)
Upon start up screen requests an administrator and or power on password . I must turn the power on and off until I see the HP logo and it connects to windows log on.
1 REPLY 1
01-26-2021 10:27 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Could you please share the picture of the password screen?
- Are you able to sing into your computer?
- Did you make any changes on the settings of your PC prior to the issue?
- When was the last time it worked fine?
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
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