Usb fan killed my computer, won't boot up

[Boi_0]

Pretty much what the title says. I plugged in a USB fan to my laptop. When I turned on the fan, the whole computer shut down. I unplugged the fan and the computer has been unresponsive since. The only light that works is the charging port, no fans, no lights, completely dead. I think I shorted it, but I have no idea how to proceed. Please help.

[Irfan_06]

Hi @Boi_0,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop that is not booting into windows.

Please follow the steps below to perform an extensive system test to confirm if the hardware is working fine.

1) Shut down the computer.

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3) Press F2 once.  

4) Go to the system test > extensive test

If the hardware is working fine. Please follow the steps below to perform a reset.

Kindly refer to the steps on this link to perform a recovery and let me know if that resolves the issue.

 Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[Boi_0]

Thank you for responding .@Irwin6, 

I tried the steps and can't go past step 2 because my laptop will not turn on, even if I hold down the power button. Again, no lights no fans, no response to the power button. The computer is fully charged. Is there any other way to try and turn it on? 

[Irfan_06]

Hi @Boi_0,

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in fixing the issue.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support