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HP Recommended
hp elitebook 8460p
Microsoft Windows 7 (64-bit)

hi,

 

Good Day

 

 

Since 2 days I'm facing this problem.

 

A vertical white line which appears for some time when i restart it disappears 

 

but later if i have to use the laptop i face the same issue

 

 

and few keys like Y, U, P, and page doesn't work

 

 

please help!!!!

 

 

Regards,

Gautham

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

yes i tried connecting with the monitor 

 

which was clear !!


Can you Please suggest how much will it cost for both screen cable and Keyboard replacement?

 

 

Thanks in advance

 

 

 

Regards,

Gautham

View solution in original post

6 REPLIES 6
HP Recommended

An intermittent line on the screen is likely the first sign of the screen having a hardware problem. The non-working keys indicate the keyboard is also having a senior moment. It is an older laptop not under warranty I presume? The screen and keyboard can be replaced if you are up to the task. Where do you live (country)?

HP Recommended

hi 

 

Thank u 

 

I'm from India (Bangalore)

 

 

Should I  change the screen? 

 

cant it be fixed other way?

HP Recommended

Possibly it is the screen cable not the screen. I frankly would wait to replace it until it gets worse. It could go on with just an occasional vertical line for years. You also want to try connecting to an external monitor to rule out a video card (motherboard) issue. If the line never appears on an external monitor then the problem is the screen or the screen cable.

Even the screen cable is not an easy fix, but less expensive.

HP Recommended

yes i tried connecting with the monitor 

 

which was clear !!


Can you Please suggest how much will it cost for both screen cable and Keyboard replacement?

 

 

Thanks in advance

 

 

 

Regards,

Gautham

HP Recommended

Charges for the Replacement of Screen Cable and Keyboard?

HP Recommended

You already gave yourself the Solution so looks like we are done here. Good luck.

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