• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎09-20-2024 02:36 AM - edited ‎09-20-2024 02:45 AM

HP Recommended
Product: HP ProBook 440 14 inch G9 Notebook PC (4D7R1AV)

Hello all! A few days ago, my laptop starts to perform very strange boot sequence:

1. I am press and hold power button till "Wolf Security" logo appears.

2. Laptop shows "welcome" screen to choose BIOS or Post PowerOn password (I have both enabled).

3. I am entering any of them.

4. Laptop shortly shows "Wolf Security" logo again and then powers off and immediately powers on (without any interaction with me).

5. "Wolf Security" logo appears again.

6. Laptop shows "welcome" screen to choose BIOS or Post PowerOn password.

7. I am entering any of them.

8. Laptop boots as expected depending on my choice (shows BIOS menu or shows GRUB menu).

9. Then all the things work pretty well.

How can I fix this intermediate spontaneous power off/on?

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.