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- HP Community
- Notebooks
- Notebook Boot and Lockup
- We couldn't find any drives on installing Windows 10

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12-04-2021 01:57 PM
I purchased HP 17-cn0xxx (1TB hard drive) in Nov. 2021, but it is very slow , so I replaced it as 500GB SSD and then get the Bios Menu, but there is no Legacy Boot in there, so I used " USB Flash Drive/USB Hard Disk" in UEFI Boot Order with Secure Boot is Enabled. and then I got message " We couldn't find any drives. To get a storage driver, click Load driver"
How I install Windows 10 in SSD?
12-04-2021 07:34 PM
Hi:
Windows cannot find the drive on PC's with the Intel 11th gen core processors unless you install the correct storage controller driver.
See the info at the link below.
Here is the link to the driver you need...
This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.
https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111776.exe
There is one thing wrong in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to
When I ran through the steps, I don't get an Extract to option when I right click on the file.
So, if you have the same issue, download and install the free 7-zip file utility from the link below.
The 1st file at the top of the page is for 64 bit.
Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp111776), and copy that folder to your USB flash drive, and continue with the instructions.