• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
It was somebody else's and they left their password on it and I can't get it off
Microsoft Windows 11

Trying to get it unlocked from this laptop I found in the trash and it works and I'm trying to get it unlocked they threw it away I tried to get a hold of the person or went to their house and stuff and nothing and I like to know can I bypass that somehow what I got to do

1 REPLY 1
HP Recommended

Sorry, but you are out of luck.

 

We are not permitted to help you resetting your password because we have no way to verify ownership of the computer.

 

You would have to contact a local laptop repair shop to see if they can get you access to it.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.