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‎01-11-2020 11:50 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I want the answer from HP.What if you power off your computer while running a System extensive test on HP,right now I'm running HP recovery UEFI and I'm running a System extensive test.It takes a long time to finish and I want to end it but there is no button to end it will it affect if I power the computer off?

1 REPLY 1

‎01-11-2020 02:27 PM

HP Recommended

Hello, if you have problems with your computer, I recommend to you execute all the tests. What test is during a long time?? 

If your computer is blocked during few hours, you can power off it taping 30 seconds on the Power button. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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