When I type on the keyboard letters do not appear so I can enter my password but the numbers do. How

[Mary19681]

When I type into the keyboard my letters do not appear however if I type on the numbers they do up here. I don’t know what kind of computer I have I looked on it to see if I can find a name but I don’t see it on the laptop notebook

[praveen196]

@Mary19681 Welcome to HP Community!

Please provide the product number.

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

http://support.hp.com/us-en/document/c03754824

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