01-16-2020 06:41 AM
When I type into the keyboard my letters do not appear however if I type on the numbers they do up here. I don’t know what kind of computer I have I looked on it to see if I can find a name but I don’t see it on the laptop notebook
01-18-2020 12:05 PM
@Mary19681 Welcome to HP Community!
Please provide the product number.
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!