• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-16-2023 09:29 AM

HP Recommended
Product: HP 14-dq0000 Laptop PC (56Z60AV)
Operating System: Microsoft Windows 11

Here is a more detailed explanation- When I try to power the laptop on, the light on the side turns on. It takes a moment, the screen flashes INCREDIBLY bright, and then it powers off. It continues this in a loop until i hold the button to turn it off. When I put my ear to the computer, i can hear it making a high pitched whine, similar to a mosquito. I'm not sure what could be causing this, though i feel it may be something with the internal parts. I need to get this figured out ASAP, as this is basically in the middle of the school day.

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.