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Lcrasher2
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Message 1 of 2
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Where can I find my 48-digit recovery key to unlock the drive of my envyx360 m that broke.

HP Recommended
ENVY 360x m 15 inches
Microsoft Windows 10 (64-bit)

My envy HP 360m computer broke and the screen and the hdmi,USB are broken. I removed the hard drive into a M2 USB and connected to my new HP envy 360 m. It is asking me for a 48-digit recovery key to unlock the drive. I have the original box and docs. Don't find the key. What can I do?

 

 

1 REPLY 1
banhien
Level 20
Level 20
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Message 2 of 2
Flag Post
HP Recommended

@Lcrasher2 

 

Microsoft may keep it for you. Please use you Microsoft account to retrieve Bitlock key

 

Regards.

BH
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