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While trying to install ubuntu, i receive the message error communicating to TPM chip.
04-20-2020 03:00 AM

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Hello, I have windows 10 installed on my system(hp 14s cr1005tu) in c drive(ssd) and i wanted to install ubuntu 18.04.01LTS in my HDD(for which i created a free space of 200gb) as an option for dual boot. I have created the bootable usb and taken necessary steps(disable fast startup, disable secure boot) and then when i tried to boot from my bootable usb it takes me into the grub menu of linux(with four options like try ubuntu without installing,install ubuntu , check dis for defects) on choosing the option try ubuntu without installing or install ubuntu a screen flashes with the message "Error Communicating to TPM chip". same message is displayed in seven eight lines each starting with a different no. and then ubuntu screen comes up with ubuntu logo and buffering symbol, which buffers for some time and then the screen freezes ,after which i have to force shut down using the power button.bios_config
error_msg
bios_security_config
04-20-2020 06:39 AM

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04-20-2020 08:32 AM - edited 04-20-2020 08:52 AM

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Hello, and thank you for such a prompt reply. But the tutorials you shared were very much of generalised nature and failed to address my specific problems. I had also done a bit of research before starting, so i have read these tutorials beforehand, it was only when these tutorials couldn't help me with my specific problem(error communicating to tpm chip), that i resorted to HP community support. I also have explained my situation in quiet detail, therefore i request you to look into in the matter and provide me with any specific help if you could.
AND REGARDING WHY DID I DISABLE SECURE BOOT:
"Secure Boot prevents operating systems from booting unless they’re signed by a key loaded into UEFI — out of the box, only Microsoft-signed software can boot", I read this and thought that ubuntu might not be authorized by microsoft, so as a precautionary measure I disabled secure boot .

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