Will not boot, constant loop to diagnose and correct, Failure ID ME74G4-905A4J-XD7UQK-60XS03

[5forFighting]

Will not boot, constant loop to diagnose and correct, Failure ID ME74G4-905A4J-XD7UQK-60XS03

[praveen196]

@5forFighting Welcome to HP Community!

I understand that the laptop will not boot.

According to the failure code, the issue with the hard drive.

I would suggets you contact our phone support and check for the support option. Thye will help you.

Here is how you can get in touch with phone support.

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue.  

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

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