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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Will not boot

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06-12-2026 03:27 PM
Blue screen - will not boot. Automatic repair fails. Message states:
"Your device ran into a problem and couldn't be repaired
Click or press enter to see other options
Couldn't connect to the network
Log file : D:\Windows\System32\logfiles\SRT\srttrail.txt"
Went through Microsoft Bitlocker to get OS access enough to run DOS and view srttrail.txt - it states
"Boot critical file D:\Windows\System32\DRIVERS\mfeelam.sys is corrupt"
I do not know why the error messages point to the 😧 drive as location for Windows files - it is installed on the C: drive. The 😧 drive does not hold the operating system, it contains user generated data files, etc..
Computer is a ZBook PolyStudio, a little over 1yr old.