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‎02-09-2018 09:15 AM

HP Recommended
Product: HP Envy x360
Operating System: Microsoft Windows 10 (64-bit)

Since Immediately after a recent Win10 update, I've been receiving an error message stating: "HP Accelerometer doesn't work on this version of Windows. An updated app may be available."  If I close that error message my three month old HP Envy seems to work normally.

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-09-2018 09:24 AM

HP Recommended

Hi,

 

Try the 3D DriveGuard version on the following link.

 

http://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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3 REPLIES 3

‎02-09-2018 09:24 AM

HP Recommended

Hi,

 

Try the 3D DriveGuard version on the following link.

 

http://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎02-09-2018 10:33 AM

HP Recommended

Hello DavidPK, Thank you for the solution; it worked perfectly for me. Regards, HlepPlez

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‎02-09-2018 10:39 AM

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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