Windows 10 Preparing Automatic Repair

[Lilyn]

OK TY for the link!

[Obox]

Hi David, we're having the same problem. Ran the tests and everything passed except the memory test failed. Our error code is:

Glrg24-7t28mq-xd7x7f-409g03

Is there anything you'd suggest we try? We're still under warranty.

[DavidPK]

@Obox

The 24 character error code does confirm a memory module failure.

As your notebook is still under warranty, my best advice would be to contact HP and arrange for repair.

You can contact HP starting on the link below.

http://welcome.hp.com/country/w1/en/contact_us.html

Regards,

DP-K

[Modman_corby]

I have the same problem  

I did tests quick check passed 

Short day failed

Failure id GUQEMS-8LA9QB-XD7X7F-6OXBO3

I already suspect the hhd had failed

Could you point me in the right direction for a replacement and how to get everything back on or Windows 10 etc 

Product NumberZ3F07EA 

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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