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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Windows 10 hp laptop stuck in bootloop
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06-02-2023 06:02 AM
The last thing i did before this happened was just do some windows updates, i've tried doing a system restore,start up repair, resetting my pc, safe mode and uninstalling updates. The only thing that seemed to work was the command prompt but most stuff that i looked up on the internet didn't work like sfc /scannow and the dism stuff, also tried following something that was called a regback but the stuff that appeared didn't match the one's on the guide so i just exited as per their instructions. Lastly i tried reinstalling windows using a usb turned on legacy and turned safeboot off and placed usb on the very top of the boot thing, the laptop doesn't seem to detect it though. I apologize if my english is horrible
06-05-2023 06:50 AM
Hi @crish580,
Welcome to HP Support Community.
Thank you for posting your query. I will be glad to help you.
To understand the issue and help you, please get back to me with the details listed below:
- Exact model number/product number(SKU number) of your HP Product (if you need help, click here for information on how to find your model number/product number).
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a great day ahead.