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Locked

‎02-03-2024 10:36 AM

HP Recommended
Product: HP ProBook 650 G2 Base Model Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

"Hello. Occasionally, Windows 10 wants to update the firmware on my HP, but the issue is that the BIOS asks for a password that I don't know. If it's not possible to do anything about the password, I would like to know if anyone knows how I can prevent the operating system from attempting to update the firmware.

 

Thank you very much.

Category:
1 REPLY 1

‎02-06-2024 02:05 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP.
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