Windows 10 will not shut down completely? Power light stays on(official july 29th upgrade)

[Zero62]

As I said before, your solution DOES NOT WORK FOR EVEYBODY, in case you din't understand previous postings. On my ENVY DV7 did not work!

Actually, I endup going to Windows 8.1 and now it does not work there either!

[RedeyesXBL]

True, it's machine specific. Mine hasn't had a bios update since the Windows 10 rollout and it definitely has the shutdown/sleep issue when using the latest Intel drivers.

I guess I'll be the test subject for the latest drivers, but I'm going make sure I have the full rollback instructions. 🙂

[RedeyesXBL]

There are also instruction in one of the first solution links, page 5-6 I think, on how to stop Windows from automatically reinstalling the latest drivers.

[RedeyesXBL]

Nevermnd, this link
https://m.reddit.com/r/Windows10/comments/3hagj0/working_longterm_solution_to_the_sleep/

[Duffydon]

Go to Device Manager > Find System Devices > Click on it and find > Intel (R) Management Engine Interface > Double click> Click on disable. Click ok on the pop-up.

Have no fears, it is not going to affect your system operations. Rather, it will speed up your computer's start-up process, make it wake up from speed and you have your system back.

[Duffydon · Accepted solution]

Go to Device Manager > Find System Devices > Click on it and find > Intel (R) Management Engine Interface > Double click> Click on disable. Click ok on the pop-up.

Have no fears, it is not going to affect your system operations. Rather, it will speed up your computer's start-up process, make it wake up from speed and you have your system back.

[Habourne]

Well, the downgrading Intel Management Interface Driver Version 11 did not work on my Pavilion 15 n203tx. I tried multiple times installing the Version 9 that was listed under my laptop model on the HP Drivers and Updates page and every time it gave me an error and downgrading never happened. I read somewhere that upgrading to Windows 10 installs the stock BIOS (okay, I don't know if that's the right way to put it). I found from System Information that my BIOS version was way too low than the one on the HP Drivers and Updates page and decided to do the BIOS update, which, as I mentioned in my previous post, solved the shutdown and sleep issue. I still have Intel Management Engine Interface Version 11 alone installed, updates are on and my Coolsense is also on. So maybe, people who haven't had any luck with the MEI downgrading can update the BIOS. It's been 5 days now since I updated the BIOS-  not once has the issue resurfaced; and yes, I've been using the laptop for extended sessions and shutting down always shuts it down completely now.

[Duffydon]

You don't downgrade. Rather you disable it.

[Habourne]

Oh. That could be it.

But I'm glad it got resolved without me having to disable anything. I was hesitant to do the BIOS update as it's not something we do everyday, but I was so fed up with doing the force shut down that I was like, if anything goes wrong with the BIOS update and the laptop becomes unbootable, I'll take it to the HP service center. It was worth the risk, though. Also, the Windows 10 installing the stock BIOS made sense as HP has not released any BIOS versions for Windows 10 (BIOS was not even listed in the Software and Drivers search results for my model). I had to change the search filters to Windows 8.1 but was glad to find BIOS updates for my model, the latest being as recent as November 30th 2015. I was impatient to wait for HP to come up with a BIOS version for Windows 10 and for this particular model, so went ahead with it. I don't know if my guesses and reasoning are technically true, but it solved the issue, and that without disabling anything! And I'm at total peace! 🙂

[KostasGK]

i fixed the problem to my laptop by disabling the fast boot start up in pwer manager  menus....i have latest mei driver