Windows 11 update deleted drivers

[Unhappy100001]

My computer installed an update and ever since I cannot use my computer. Not one troubleshoot helps. When I get the blue screen troubleshoot screen, it says no driver installed. I cannot reboot because it brings it to black screen with logo and spinning circle continuously. Cannot get in contact with JP to resolve this. Computer is still under warranty. 

[Rainbow23]

Hi @Unhappy100001,

Welcome to HP Support Community. This is a great place to post questions and find answers.

Thank you for posting your query, I will be glad to help you.

I see that you are getting black screen with logo and spinning circle on your HP Pavilion Laptop PC 15-Eg1000 IDS Base Model.

Please follow the steps listed below for BIOS recovery:

1. Turn off the computer and keep the power adapter plugged in.

2. Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.

3. Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.

4. The HP BIOS Update screen displays, and the recovery begins automatically. Follow any on-screen prompts to continue the start up to complete the recovery.

You may also check the link: https://support.hp.com/us-en/document/c02693833 

Let me know if this helps and have a nice day ahead.

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