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HP Recommended
HP Pavilion Gaming Laptop - 17-cd1014na
Microsoft Windows 11

Windows 11 update forced a firmware/BIOs update. Saw the update was downloaded, cancelled on previous attempt but now forgot to cancel, upon BIOs install screen (cancelled) however now a boot loop. F12 works, only sees 1 drive and not 2, yet is the correct drive.recovery does not open. Not tried ESC key, full battery, PC Passed all HP quick tests.
seen other post stating it’s most likely windows11, however I know what it was attempting to update, plus not even HP logo onscreen. Can hear HDD spinning yet empty drive, SSD is listed correctly on boot preferences.

Should I download firmware from HP site onto USB and attempt? Then try Windows boot attempt! Knew this would happened but too late to stop it again..

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Ted2021 

 

Use another computer to create <USB flash drive>

HP Notebook System BIOS Update (Intel Processors)

F.40 Rev.A29.5 MBJul 28, 2022Download

 

See -> BIOS Recovery Reinstall with USB

 

 

 

View solution in original post

Hp Laptop No Display Caps Lock Blinking (FIXED) BIOS Reinstall with USB In this video we solve the HP Caps lock blinking twice problem with corrupt bios. Say Thanks With ETH - 0x1879E9E57B1142C4F9adcA8C113fA847fbd8EAa9 Say Thanks With BTC - 3CZ6PigURwNLkUxqYrPUR4bJSNRNqPgYVa ★ HP BIOS and DRIVERS
12 REPLIES 12
HP Recommended

Hello @Ted2021 

 

Follow the HP standard procedure:

(1https://www.youtube.com/watch?v=qpiGUojtr3E

(2) Please report your results

In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
HP Recommended

Thank you,

 

followed as described, bios updatestarts and completes. can report upon reboot ‘small blue screen’  Bios Recovery 500.

then identical boot loop as previous post.

 

system information : bios date07/07/2022 bios revision;


so a fail, anything else I could try? Thank you for assistance 

 

 

HP Recommended

- Disconnect charger

- press and hold <power> button for 30 seconds

- connect charger

- repeat flash recovery again 

HP Recommended

Thank you, 

 

Exact same results. Attempted to Boot from USB and is failing, attempted on another laptop to Boot from same USB and can confirm works.

Do not have legacy mode, so proving difficult to flash the Bios. Any suggestions, greatly applicated. 

HP Recommended

Hello @Ted2021 

 

Before you do anything else ...

 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results

This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
HP Recommended

Thanks, V8.5.0.0

 

Boot Related issues - All Passed

System Fast Test - 1st Pass - All Passed

System Board Test - Pass

Memory Fast Test - Pass

 

I still believe i have corrupt Bios..

HP Recommended

Check HP Diagnostics (F2) for the <Bios Management> entry, so we could use <USB flash drive> containing bios data.

HP Recommended

I do not see this option.

 

I'm 10th Gen Intel.

HP Recommended

Hello @Ted2021 

 

Use another computer to create <USB flash drive>

HP Notebook System BIOS Update (Intel Processors)

F.40 Rev.A29.5 MBJul 28, 2022Download

 

See -> BIOS Recovery Reinstall with USB

 

 

 

Hp Laptop No Display Caps Lock Blinking (FIXED) BIOS Reinstall with USB In this video we solve the HP Caps lock blinking twice problem with corrupt bios. Say Thanks With ETH - 0x1879E9E57B1142C4F9adcA8C113fA847fbd8EAa9 Say Thanks With BTC - 3CZ6PigURwNLkUxqYrPUR4bJSNRNqPgYVa ★ HP BIOS and DRIVERS
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