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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Windows 11 update, forced BIOs/firmware update

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08-14-2022 10:10 PM
Windows 11 update forced a firmware/BIOs update. Saw the update was downloaded, cancelled on previous attempt but now forgot to cancel, upon BIOs install screen (cancelled) however now a boot loop. F12 works, only sees 1 drive and not 2, yet is the correct drive.recovery does not open. Not tried ESC key, full battery, PC Passed all HP quick tests.
seen other post stating it’s most likely windows11, however I know what it was attempting to update, plus not even HP logo onscreen. Can hear HDD spinning yet empty drive, SSD is listed correctly on boot preferences.
Should I download firmware from HP site onto USB and attempt? Then try Windows boot attempt! Knew this would happened but too late to stop it again..
Solved! Go to Solution.
Accepted Solutions
08-17-2022 03:26 AM
Hello @Ted2021
Use another computer to create <USB flash drive>
HP Notebook System BIOS Update (Intel Processors) | F.40 Rev.A | 29.5 MB | Jul 28, 2022 | Download |
See -> BIOS Recovery Reinstall with USB
08-15-2022 04:57 AM
Hello @Ted2021
Follow the HP standard procedure:
(1) https://www.youtube.com/watch?v=qpiGUojtr3E
(2) Please report your results
08-15-2022 06:05 PM - edited 08-15-2022 06:05 PM
Thank you,
followed as described, bios updatestarts and completes. can report upon reboot ‘small blue screen’ Bios Recovery 500.
then identical boot loop as previous post.
system information : bios date07/07/2022 bios revision;
so a fail, anything else I could try? Thank you for assistance
08-16-2022 01:12 PM
Thank you,
Exact same results. Attempted to Boot from USB and is failing, attempted on another laptop to Boot from same USB and can confirm works.
Do not have legacy mode, so proving difficult to flash the Bios. Any suggestions, greatly applicated.
08-16-2022 02:07 PM
Hello @Ted2021
Before you do anything else ...
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
https://support.hp.com/us-en/document/c04499777
See how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM
(2) Please report your results
08-17-2022 03:26 AM
Hello @Ted2021
Use another computer to create <USB flash drive>
HP Notebook System BIOS Update (Intel Processors) | F.40 Rev.A | 29.5 MB | Jul 28, 2022 | Download |
See -> BIOS Recovery Reinstall with USB