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‎12-03-2024 06:37 PM - edited ‎12-03-2024 06:47 PM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15m-es0000 (268U4AV)
Operating System: Microsoft Windows 11

I tried installing the 24H2 update for Windows 11 today. It did the download and install portions. Then it started the reboot. After spinning for a bit, it went to a blue screen of death with a stop code: Driver PNP Watchdog. And it said "your device ran into a problem and needs to restart. We'll restart it for you."

 

Now that's all it will do. Just boot loop to that blue page and restart itself. Micosoft offered zero help when I called them. Please help. Thanks

4 people had the same question
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