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‎09-07-2016 01:53 PM

HP Recommended

Hello @rising_MB,


This is a great location to get assistance! I read your post and see that the computer is getting stuck on the HP Logo. I would like to help you resolve this issue. 

 

Let me know the full model number: How Do I Find My Model Number, Serial Number or Product Number?

 

What operating system are you using?

 

Thanks!

 

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
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‎10-08-2016 01:23 PM

HP Recommended

Please help...I can not get past the HP logo. This is an HP stream 13 product number K2L96UA#ABA

 

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