-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Windows failed to load because system registry file is missi...

Create an account on the HP Community to personalize your profile and ask a question
01-01-2020 03:23 AM
Hey I need some help with this problem I'm having booting up my pavilion g6 but everytime I try to start it it will say windows failed to load because the system registry file is missing or has been corrupt. Status:(0xc00000e9). I looked more into and it tells me to put my disc from my windows 7 to reinstall and fix the problem but the problem is that this computer didn't come with a windows 7 disc it came installed already by HP when bought new if someone could help me out with this problem that would be awesome
01-01-2020 03:54 AM - edited 01-01-2020 03:57 AM
Happy New year!
If you can still view the Microsoft Windows 7 activation key code on the notebook sticker, then you can download an official ISO of the OS from Microsoft's servers at the link below this line.
https://www.microsoft.com/en-us/software-download/windows7
Did you create a recovery disk when you had the opportunity?
The Status:(0xc00000e9) error code is usually a hardware issue. If you can determine the manufacturer of your hard disk, there should be hard drive diagnostics available from the hard disk manufacturer's website.
What is the complete product name or product number of your notebook?
At this point you have provided a generic and partial model series identification. That does not make helping you troubleshoot your issue simple, since we don't have the correct identification term (product name or product number) available to accurately determine your notebook's delivered hardware configuration.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"