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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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HP Recommended
HP EliteBook 830 G5 Notebook PC
Microsoft Windows 11

Windows hello stopped working after 7/15/22 windows update. The only login option available on the windows splash screen is microsoft password. There is no longer facial or fingerprint recognition options available.

Can HP fix this or do we have to wait for a Microsoft fix?

Thanks.

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