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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
HP EliteBook 830 G5 Notebook PC
Microsoft Windows 11

Windows hello stopped working after 7/15/22 windows update. The only login option available on the windows splash screen is microsoft password. There is no longer facial or fingerprint recognition options available.

Can HP fix this or do we have to wait for a Microsoft fix?

Thanks.

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