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SavannaMarie
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Message 1 of 2
123
Flag Post

Windows is not opening on my computer

HP Recommended
HP-ENVY x360
Microsoft Windows 10 (64-bit)

Tried using repair and advanced repair options. No luck. Do not have Windows recovery dvd. 

1 REPLY 1
banhien
Level 20
Level 20
98,886 37,928 12,844 27,094
Message 2 of 2
Flag Post
HP Recommended

@SavannaMarie 

 

Please use Cloud Recovery tool:

 

                   https://support.hp.com/au-en/document/c06162205

 

Regards.

 

 

BH
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