• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Notebook - 15-f271wm (ENERGY STAR)
Microsoft Windows 10 (64-bit)
The power led blinks white 2 times and it will not turn on. No other lights or anythong else turn on just the AC led. It turns from orange then blinks white real fast then irangw then stays white for a while before blinking white 2 times and it just keeps blinking. Nothing else will turn on.
4 REPLIES 4
HP Recommended
Bump
Is anyone else having this issue?
HP Recommended

@Huntero32

 

Welcome to the HP Forums!

 

I understand the power input light on your notebook has been acting funky lately. 

 

I took a look at your products user guide and found the following information on the power adapter light:

  • White: The AC adapter is connected and the battery is charged.
  • Blinking white: The battery has reached a low battery level.
  • Amber: The AC adapter is connected and the battery is charging.
  • Off: The computer is using DC power.

If the notebook is running on battery power and is not charging the adapter light will blink white. If the adapter blinks white while the adapter is connected this could be a sign that the adapter is not charging the battery. Have you noticed if the battery icon in your taskbar shows the battery is charging or not? 

 

You may need to perform a hard reset:

  1. Turn off the notebook.
  2. Disconnect the AC adapter.
  3. Remove the battery.
  4. Press and hold the power button for 30 seconds.
  5. Reconnect the battery.
  6. Reconnect the AC adapter.
  7. Power on the notebook.

You may also want to test and calibrate your battery. You can see information on doing this here: Testing and Calibrating the Battery (Windows 😎.

 

Let me know how it goes.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended
I tried that already nothing will turn on.
HP Recommended

@Huntero32

 

Thanks for the reply.

I appreciate your time and effort.

 

This issue may require one to one interaction with the HP Phone Support.

 

I suggest that you contact HP Phone Support for further assistance at the link: www.hp.com/contacthp

 

You have a good day ahead.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.